Shipping Policy
We offer shipping to all countries where permitted by law. Shipping times may vary depending on your location and the shipping option you choose during checkout. Orders are usually processed and delivered within 4-5 business days of receiving your payment.
We offer a range of shipping options at varying costs, including standard shipping and express shipping. The cost and estimated delivery time for each option will be displayed during checkout.
Please note that we are not responsible for any customs or import duties that may be charged by your country. Any such charges are the responsibility of the customer.
Returns Policy
We want you to be completely satisfied with your purchase, but we understand that sometimes things don’t work out as planned. If you are not satisfied with your purchase for any reason, you may return it within 14 days of receipt for a full refund, excluding shipping costs.
To initiate a return, please contact our customer service team at (+91) 99118 11336 with your order number and reason for return. We will provide you with a return authorization number and instructions for returning the product.
Returned products must be in their original condition and packaging. We reserve the right to refuse a return if the product is not in its original condition.
Once we receive your return, we will process your refund within 10 business days. Refunds will be issued to the original payment method used for the purchase.
Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of the order.
Please note that we are not responsible for any return shipping costs, unless the product was defective or damaged upon receipt. In this case, please contact our customer service team for further assistance.
If you have any questions or concerns about our shipping or returns policy, please contact us at sales@stormperfumes.com.